CLEAR Policy
Privacy Policy
This policy explains how CLEAR handles information on its public web surfaces, including CLEAR Home, Hosted Verify, and browser-based compatibility tooling.
What This Policy Covers
This policy applies to CLEAR-controlled public web surfaces that explain the product, collect sign-in or verification inputs, accept testing feedback, or proxy browser-based compatibility flows.
It does not replace the policies of third-party sites that ask for verification or the policies of authoritative sources such as ID.me.
Information CLEAR Collects
- Account and session information needed to sign you in and keep your Home session active.
- Verification inputs such as camera frames, liveness prompts, and enrollment status when you run browser-based enrollment or assurance flows.
- Consent, activity, and transparency records that show what sites requested and what you shared.
- Developer, support, and testing details such as domains, support contacts, session briefs, bug reports, and operator notes when you submit them through CLEAR pages.
- Browser storage records needed for compatibility workflows, report export history, and optional local fallback behavior.
How CLEAR Uses And Shares Information
- To provide sign-in, verification, consent, wallet, and transparency functionality.
- To generate downloadable reports and operational artifacts when you explicitly request them.
- To investigate reliability, support, fraud, abuse, and security incidents.
- To provide site registration, conformance, and ecosystem support services when you use developer surfaces.
- To share information with the site or relying party you approved, with configured authoritative sources, or with service providers acting on CLEAR’s instructions.
Retention And Browser Compatibility Surfaces
CLEAR keeps information only as long as needed for the product function, legal retention, security review, or operator recovery requirements described on the relevant surface.
Browser fallback surfaces can keep certain reports, preferences, or recovery artifacts in browser storage or operator-managed runtime state. The signed CLEAR Client may use different local-storage, packaging, or attestation paths than these web compatibility surfaces.
Your Choices
- You can review activity, active permissions, and external assurance records from CLEAR Home transparency surfaces.
- You can revoke supported permissions or exported artifacts where the product exposes that control.
- You can stop a browser-based verification flow before submission.
- You can contact CLEAR about privacy questions or accessibility needs through the support contact listed on the relevant surface.